Kenyan Bank KCB entered into partnership with Swiss-based firm NetGurdians to provide clients with protection against the growing risks in the banking operations such as fraud, data theft and information links.
The partnership will see KCB use NetGuardians’ software solution, NG|Screener, which uses a smart behavioural analysis to monitor and analyse all user activities in real time therefore offering continuous control of all operational risks from business to Information Technology (IT).
The solution integrates in a seamless manner into major banking platforms allowing banks to receive alerts when a potential risk is detected with automated reports necessary for auditing and reporting.
“We liked the robustness and flexibility of NG|Screener. In partnering with NetGuardians we gain the ability to detect unusual user behaviour within our infrastructures 24/7, so we can take action immediately when alerted to potential fraud,” said Avi Mitra, the KCB Chief Information Officer.
This collaboration is part of efforts for KCB in enhancing its digital journey, which has seen the implementation of the T24 core banking system that provides fast and efficient customer service and has the capacity to offer technology-driven products.
KCB said it has plans to continue investing in technology solutions so as to create more efficient and delightful banking as well as introduce targeted products and services to meet customer needs and achieve global service delivery standards.
Joel Winteregg, the Chief Executive Officer (CEO) at NetGuardians said the software company was pleased to work with the Kenyan bank in providing innovative solutions.
“Our clients in Africa, including KCB, are strongly motivated to improve fraud mitigation, operational and IT risk management, transparency and governance,” Winteregg added.