Orange Kenya has extended its reward scheme program to its corporate clients through a launch that will see corporate entities earn and redeem points just as is the case for individual clients.
The loyalty programme which has been dubbed Corporate Ziada is the only one of its kind in the market, with most of the reward programs designed for individual subscriptions.
Introduced to meet the importance of customer experience and satisfaction, the reward scheme will automatically enrol those companies that are already signed up to product and solutions offered by the telecom.
Once in the program, companies will be able to redeem points that can be used to pay bills for postpaid Orange Mobile lines or to purchase airtime and devices available in Orange shops.
The corporate entity will be required to select and appoint a representative who will be responsible for taking charge of the redemptions, with points earned having a period of two years, after which they will then expire.
For every KSh10 spent on any of the Orange products and solutions, corporate entities will earn one point. Corporate Ziada points will be earned on the monthly charges with taxes exclusive, and not from the purchase of equipment or services.
Redemption of points will only be possible upon the payment of outstanding bills, with enrolled customers checking the Corporate Ziada points on their monthly bills or through the company’s e-bill portal.
Orange recently partnered Microsoft on the launch of the Lumia 530, one of the cheapest smartphones in the market, to sell the device at the telecom’s stores across the country.