The County government of Kiambu in Kenya has announced it will soon automate its revenue collection system across the county to allow its citizens make payments of fees and levies in a more convenient way.
This move by the County follows a pilot project that was tried in the sub county of Thika and after recording success in the region, the project will now be rolled out across the county of Kiambu.
Citizens of the county will now be able to access online payment options for different services that are provided by the revenue body through the system, which will also bridge the need for trusted and reliable data.
Through the new receipting system, taxpayers in the county will be provided by with a single view receipt of their tax payments offered through a single master record for each citizen in order to promote consistency and visibility.
“The solution will allow information systems and business processes to share accurate and consistent data, and at the same time minimize cash revenue handling at all revenue collection point,” said Douglas Gicho, ICT Director in the County.
Gicho added that the County needed new and better systems following a challenge in the current revenue collection process that had been brought about by ongoing reforms and restructuring as well as an unclear definition of functions from the devolved staff.
County governments in Kenya are working towards incorporating ICT and latest technologies in their daily operations as part of efforts to offer more improved services and achieve efficiency that will help grow the country’s economy,
Last week, the county government of Uasin Gishu in Rift Valley unveiled various ICT foundational structures among them a Data Centre, to help in optimization of operations and improve service delivery.
Now the County government of Kiambu has announced automation services in the revenue sector with further plans to implement a Central Business Intelligence and analytical solution to achieve a more sophisticated reporting tool with open environment access such as web and mobile platforms.